About Healing Hands Massage Therapy

Come and let your body enjoy a healthy massage. I use only the highest quality natural and organic massage products.

Getting to Know - Your Massage Therapist

A little about myself...

I first became interested in the massage therapy field after suffering since my teenage years with many debilitating health disorders. For years I never got any answers or help from the medical world, other than, “it’s all in your head.” Which it truly wasn’t. It took Alternative Care Practitioner's to finally listen and bring me back to a more normal state of health and well-being. I continue to battle some health problems, but not like those of the past until I sought the help of the Alternative Care Field. I knew then, that my true calling was to be a healer and to use my own struggles and knowledge to help those who have and are suffering the same debilitating disorders as myself. And let them know there is hope and help out there for them too.

I had a long journey leading up to my obtaining my Professional Medical Massage Diploma, this very long and grueling journey prepared me for the therapist and healer that I was to become and now I am. I am continually evolving and sharing my new gifts and skills with all those who I am honored to work on. I feel those who are to share along with me and my gifts are sent to me for a reason. Whether due to circumstances or luck. I help guide them down their own path on their journey and give them stepping stones to work with along the way. I am quite intuitive and use these gifts with all of those that I come into contact with daily. They help me to use my physical talents to better some one's life and my own along the way.

I feel using the lighter and softer approach to the body allows the body to let go with ease. Each person's entire body(cells, tissues, molecules) are already under so much stress, so why add more stress and expect a release? Many times there are energy blocks that need to be removed and once removed,the tissues relax on their own.

I share my spiritual journey and talents with each and every person who comes for massage by using the gifts that I obtained to better their lives. I offer therapeutic massage, energy work and body movement therapies for the person and/or spirits highest good. I focus on stress relief and pain reduction.

I work with clients suffering with fibromyalgia, pain disorders, acute & chronic injuries and many other conditions. You don’t have to be sick or have an illness to be in pain, but many Americans suffer chronic pain everyday and I offer therapeutic massage targeting their specific aches and pains.

I received my 610 Hour Professional Medical Massage Diploma from the VA School of Massage in 2000. Since then I have received my First Degree of Reiki. I have received training in Bowen Therapy, Healing Presence, and Aviana (Mindful) Touch Therapy, and continuing to learn new techniques through my required 50 hours of continuing education in my field.

I am licensed in the State of Tennessee by the Tennessee Massage Licensure Board (LMT), Certified in the State of Virginia by the VA Board of Nursing (CMT), National Certified by the National Certification Board of Therapeutic Massage and Bodywork (NCBTMB) and I am a Professional Member of the American Massage Therapy Association (AMTA). Just recently I was appointed as a biographical candidate to represent Bristol, VA in the Empires Who's Who Among Executives and Professionals for inclusion in the upcoming 2006/2007 'Honors Edition' of there registry. I am a new member of Empire Who's Who Among Executives and Professionals.

“I believe that one won’t experience the true, ‘whole body’ effects of a massage if they don’t let their body benefit from their session.”

Healing Hands Massage Therapy Policy’s


Referrals:

Make 5 referrals and receive a free full body massage

This applies to established clients who make referrals to new clients. I will send you a coupon card in the mail to redeem your discount.

This is my way to Thank You for your referral.

Missed Appointments and Cancellation Policy:

If you are unable to keep a scheduled appointment, kindly give 24 hours advance notice, to ensure that you will not be charged for the appointment.

Any missed appointment without 24 hours advance notice will result in a $50.00 No Show Fee.

Any missed appointment within 24 hours advance notice will result in 50% charge of your scheduled session cost to cover your missed appointment

Clients who do not honor their appointments or the 24 hour cancellation policy will be charged the cancellation fees listed above.

Emergency Cancellations determined at my discretion only.

Thank You for Your Co-operation

Late Arrivals Policy:

I allow 15 minutes for tardiness before I mark you as a No Show. I will make a phone call to the number in your file to see if you are coming and if needed, reschedule.

Any missed time due to you being late will be deducted from your session time. You will still be charged the same session price. Punctuality will assure full use of allotted time.

If for some instance, I am running late; you will still get your full session time.

Missed appointments and clients running late is not only a hardship for your therapist but it’s also unfair to those other clients who have an appointment after you or those on my waiting list who would have liked to have been notified of the opening.

Return Check Policy:

Any returned check will result in a $25.00 fee. Other bank charges may apply.

Under 18 Policy :

Anyone under the age of 18 must have a parent with them during every massage for your protection and the therapist's protection. This is required by law and by the Virgina and Tennessee Licensure Boards and the National Certification Board of Massage and Bodywork.

Right to Decline a Massage Due to Contraindications:

(Situations where massage is not indicated)

Under certain medical conditions, massage/bodywork may not be advised, for example when a fever is present, indicating an infection. In that instance, massage could be potentially harmful to a client's condition. I have the right to decline to give you a massage. There is a more extensive list of contraindications on the New Clients Page.

Right to Decline Services:

At any time, I have the right to decline to perform a massage or to cancel a massage during the session if I feel it is needed.

Sick/Illness Policy:

Please, if you are feeling ill or are coming down with something and you have a scheduled appointment. Please call and reschedule. When your body is compromised, if you were to receive a massage, your condition could get worse and/or the massage could cause further problems depending on your current acute illness.

Your therapist thanks you ahead of time, I am very susceptible to all the viruses and colds going around since I work with so many different people. So I try to protect myself every chance I get.

Gift Certificates Policy:

All gift certificates/packages are non-refundable or exchangeable. Certificates expire 6 months from purchase as indicated.

Packages for 3, and 4 Full and Upper Body Massages have an expiration of 6 (six) months from date sold.

Packages of 6 Full and Upper Body Massages have an expiration of 12 months (1 year) from date sold.

If you are unable to use a gift certificate purchased for you, a family member or friend can use it before the expiration date. Just be sure to let me know who the gift certificate was bought for.

Massage Membership Terms and Conditions:

Details Include: Your credit card will be billed at the 1st of each and every month for the discounted session, rate regardless if you use the paid sessions unless cancelled by client.  Any paid monthly  sessions not used will be lost, they do not carry over to the next month.  Membership can be cancelled at any time. Discounted rate only applies with membership. No other discounts can be used with membership. Prices and Terms subject to change without notice.

Client Rights & Responsibilities / Client Information

My requirements of each client visiting my practice:

  1. Sessions begin and end at scheduled times. Sessions begun late due to the client arriving late end the appointed time and are charged the full price.
  2. Be present (not under the influence of alcohol or drugs). Your therapist can cancel you session if you are under the influence.
  3. Clients are responsible for providing, to the best of their knowledge, an accurate and complete health history and update it when necessary. You are expected to accurately disclose all information necessary for massage therapy sessions.
  4. If cancellation is necessary, please give 24-hour notice or you will be charged $50.00 for the missed appointment unless you sent a replacement. Emergency cancellations are determined at the therapists’ discretion.
  5. Payment is expected at the time service is rendered.
  6. On out-call or On-site chair massage appointments, if a client does not arrive within 15 minutes of the appointed time, they will be charged for the appointment time.
  7. Sexual harassment is not tolerated at any time. If the therapist’s safety feels compromised, the session will be stopped immediately.
  8. This office is a non-smoking environment.
  9. Be clean, having showered the same day as your appointment.
  10. Do not eat a heavy meal less than two hours prior to the massage.
  11. Clients are expected to treat their therapist with courteous and respect at all times.
  12. Client can at any time change whom I am allowed to release information to or speak with.

 
What my clients can expect from their therapist:

  1. I provide my clients with a competent and professional session each time they come for an appointment, addressing the client’s specific needs for that session.
  2. I provide my clients with a confidential setting where their privacy is always respected and maintained.
  3. I am available to my clients between the hours of 11:00-6:00 Monday-Friday, 11:00-3:00 on Saturday. Clients may reach me through my answering service on a 24 hour basis on my office #-276-591-1390. You can reach me on my cell phone within reasonable hours-423-646-9961
  4. I make return calls within 24-48 hours or less, unless I am out of town. At that time, this will be noted on my machine.
  5. Clients are treated with respect and dignity.
  6. I charge a fair price for my services.
  7. I do not provide direct billing for insurance.
  8. Payment is due at the time of the service unless you are a Gift Certificate recipient. I accept cash, checks, VISA, MC, Discover, and Debit Cards
  9. I confirm Tuesday-Saturday appointments the day before, Monday’s appointments on Fridays.
  10. I perform services for which I am qualified (physically and emotionally) and able to do, and will refer you to appropriate specialists when work is not within my scope of practice and /or not in the client’s best interest.
  11. I keep accurate and confidential records and review them before each session.
  12. I customize my sessions to meet the client’s needs.
  13. I stay current with information and techniques by reading, receiving regular sessions (of the same service I provide) and taking at least one workshop per year.
  14. I respect all clients regardless of their age, gender, race, national origin, sexual orientation, religion, socio-economic status, body type, political affiliation, state of health or personal habits.
  15. If cancellation is necessary, I will do so within 24-hours whenever possible. If an emergency arises and I can not cancel within 24-hours, I will give you a 20% discount on your next session.
  16. My equipment and supplies are clean and safe.
  17. Personal and professional boundaries are respected at all times.
  18. If a client is dissatisfied with their massage session and no other arrangements or agreements could be agreed upon, a 50 % discount will be given for that day’s session.
  19. Clients are draped with a sheet and blanket at all times during the session. Only the parts of the body being worked on are exposed at any time. The genitals/breasts are never exposed or massaged.

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